Terms and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

WE MAKE EVERY EFFORT TO INSURE THAT THE IMAGES AND DESCRIPTIONS OF PRODUCTS ARE COMPLETE AND ACCURATE. HOWEVER, MANUFACTURERS OFTENTIMES MAKE PRODUCTION DESIGN CHANGES WITHOUT OUR KNOWLEDGE. WE WILL NOT BE HELD RESPONSIBLE FOR INACCURACIES THAT MAY OCCUR WITH PRODUCT IMAGES, FEATURES, DESCRIPTIONS, ETC.

Product Warranty & Return Policy

Watches carry their own manufacturer's warranties and must be sent to the proper service center for repair by following the instructions in the warranty information.

All returns are subject to approval and require an RMA# (Return Merchandise Authorization).

Merchandise must be in new and unused condition with all original boxing, warranty materials and accessories.
Returns must be requested within 15 days of receipt of merchandise.
Merchandise must be returned within 15 days of RMA authorization.
Non-defective returned merchandise is subject to a 15% re-stocking charge ($7.50 minimum).

Merchandise that is not eligible for return:

Merchandise that has been used, worn, altered (i.e. engraved, sized, etc.) or damaged by the customer.
Merchandise requiring repair after 15 days of receipt. (Warranty service is provided by the manufacturer)
Specials, close-outs or discontinued merchandise.
Special order or custom made merchandise
EXCLUSIONS: It is not a defect if the battery has run down on a quartz watch or if the second hand is not perfectly aligned with the second marks. Manufacturers will oftentimes make production changes to case designs, dial and/or hand styles. Also, pocket watches may not open to a full 90% or may have slight abrasion marks where the cover closes on the body of the watch or where the chain is placed over the bow. These conditions are not considered factory defects or valid reasons for a return.

Important Engraving Information:


  Engraving may not always appear exactly as pictured in terms of size or look.
  Inscriptions are centered and justified within the text area. Images, Logos and Initial(s) are centered where located.
  It is the customer's responsibility to enter complete and accurate information. Double check for spelling, punctuation and capitalization errors before submitting your order. If you realize you have made an error or your order is incomplete, contact us right away to make corrections.
  We reserve the right to make minor changes for proper wording, spelling, punctuation, capitalization, placement, spacing, & character count limitations when necessary for the most pleasing appearance. If your selections are totally inappropriate for the area chosen we will email you with our recommendations.
  Special Engraving Requests or Deadlines should be placed in the Instructions/Comments box at Check-Out. We will make every effort to honor them. However, in an effort to do so, we reserve the right to change your Engraving Service and/or Shipping Option to meet them.
  Engraving is an irrevocable procedure which once begun or finished cannot be cancelled, returned or exchanged.
  NO vulgar, obscene, offensive, or otherwise inappropriate text inscriptions will be accepted.