Testimonials

Are you a recent customer? Drop us a line and let us know about your shopping experience. Submitted testimonials may be posted on our website.


The following are just a few unsolicited testimonials from our customers:


  • "Thank you so much for sending me the beautiful engraved pocket watch (CH3726) I ordered, and in such a timely manner. Your customer service from the moment I ordered the watch has been wonderful. The nice gentleman that called me to verify my inscription was especially kind and helpful. I can’t wait to give my fiance the watch on our wedding day. Thanks for helping make it so special! "  Juliet M. from VA

  • "I checked a lot of other sites for pocket watches and I chose yours after reading the testimonials of previous customers and checking your rating on BBB A+. My husband and I are renewing our vows for our 40th Wedding anniversary; we needed that very special gift. For our son the best man we ordered US Marines Jules Jurgensen pocket watch JJ7382MA, and for our 8yr old grandson, ring bearer Colibri PWQ099200S. The engraving is perfect, ordered on a Friday evening received Wednesday afternoon. Great job P.W.C…They will have the memories along with their special gift to cherish."  Theresa E. from FL

  • "I have never had such an incredible experience with a retailer online or in a store. Your ordering process was so simple and I am amazed that my pocket watch is already here ordering it less than a week ago! I will be back to order another gift and will be sure to refer you to friends and family! Outstanding! Thank You!"   Allison S. from WA

  • "Thank you so very much for you personal attention. Never before have I ordered anything online – that someone would call me to save me money (ordered an unnecessary extra chain). I will promote your website to my friends and family. Thanks again – I thought I was the only one who actually knew what customer service still is...."   Liz G. from MA

  • "I just received the pocket watch I ordered from you last week and it is FANTASTIC! I can’t wait to wear it! The entire experience with your company was great. The information you provide on your web site about pocket watches, how to wear them and care for them and about engraving was invaluable. The status emails were great as well and kept me informed every step of the way. You’ve done an AWESOME job and I’ll certainly recommend you to friends and co-workers!"   Michael W. from WA

  • "I would just like to say how impressed I am with your company. I recently placed an order with your website and I can't believe the great service I have received. I had originally made an order for a pocket watch with another website and it took them 3 days to inform me that the product had been discontinued. Irritated with them, I went looking for another place that sold pocket watches. Luckily I came across your website. Your selection was much better than the other place. I am truly impressed! Not only did you keep me up to date with my order but had it shipped to me less than 24 hours after it being placed. Engraved and all! Yes, I did pay for rush engraving but I really was surprised how fast the process went. I am happily sitting with my beautiful pocket watch that I received today. Thank you for your great customer service and keep up the good work!"   Monica W. from OH

  • "Thank you for such a wonderful shopping experience! I ordered a pocket watch for my son in mid-morning, and within a few hours you had it engraved and at UPS ready for delivery! I received it a day earlier than expected, and when I opened it I was absolutely delighted! The watch was even more beautiful than it appeared online, and the engraving you did was incredible! My son loves it! I will definitely be back to make future purchases with you. And, I will refer you to my family and friends feeling confident that they, too, will be satisfied with your products and service! Again, thank you so much!"   Claudia S. from LA

  • "You guys are the best.....I highly recommend your company to anyone. I placed my "Retirement Gift" (engraved pocket watch) order Wednesday and here it is in CANADA on Monday . . . . engraving all! Your site is full of information - I didn't need to send you an email first with a question.....thanks so much - I look forward to doing more business with you!"   Sharon C. from Canada

  • "I'm very satisfied with my order of (12) CH3537 Charles Hubert Pocket Watches. They will make amazing groomsman gifts. I had each engraved inside the coat of arms with the persons surname initial. I know they will be a big hit! Thanks so much for making my wedding more special."  O'Brien M. from IL

  • "I just wanted to tell you that your delivery  was faster than I ever hoped for. This was a gift for my father on his 74th birthday. The pocket watch arrived on time and he was thrilled with it, saying it was just wonderful. Thank you for the outstanding service."   Susan K. from TN

  • "I recently ordered a pocket watch on your website for my partner. I just wanted to compliment you on your excellent customer service. The emails I received informing me of the status of my order were greatly appreciated, and the item shipped to Melbourne, Australia within a week, which was fantastic. So thank you, it was a pleasure doing business with you."   Stacey S. from Australia

  • "Thank you for such fast service as I received my watch today (CH3565 with engraving), only 7 days after placing the order. I am completely satisfied with my purchase. It is just what I have been searching for. I hope it will bring me many years of accurate service."  Lawrence P. from CA

  • "I  just wanted to let you know that I received the pocket watch (CH3517 with engraving). It is absolutely gorgeous -- more beautiful than the pictures. The engravings are perfect. It will be an anniversary present for my boyfriend and I'm sure he is just going to love it. Thank you so much for such fast shipment -- especially considering I placed my order over a holiday weekend. I will definitely recommend you to friends and family."  Irene L. from NY

  • "Thank you for your timely response. I am very pleased with your service. I window-shopped many internet sites looking for what I wanted and only your site had a quality product for a very reasonable price. It is a breath of fresh air to do business with someone who is more concerned with providing quality service and product, than with making as much money as possible. Thanks again and please keep up the hard work when it comes to customer satisfaction."  Brian S. from GA

  • "Thank you for all of your help. This is a wedding gift (Charles-Hubert Pocket Watch) for my fiancé and he is going to love it. The watch is beautiful and the service excellent."  Elizabeth H. from IL

  • "I received my order today, the Jules Jurgensen Marine Corps Pocket Watch (JJ7382MA). I would like to thank you for the great expertise you provided to me in helping me select the perfect gift. Also for expediting my order in a speedy fashion. It is always a great experience to deal with professionals such as your company. I could not have been pleased anymore with this pocket watch. Great Job. Looking forward to doing business with your company again. Thank You."  Tom R. from CA